We provide a complete distribution partnership, delivering a flexible, cost-effective and personalized service. Our clients benefit from reduced costs, an enhanced profile, business development, strategic support, and increased sales through our wide reach across all available channels.
We work closely with our client publishers to identify their business objectives and to build a mutually beneficial relationship. Our team will guide you through every step of the distribution process from shipping logistics to metadata importation. We pride ourselves on our friendly, professional service, endeavoring to make the process of distributing and selling books a straightforward and successful one.
Our Global Print Distribution Includes:
- Sales & Marketing
- In-house Print on Demand & Auto Replenishment Print Management System
- Warehousing & Fulfillment (storage, picking, packing, billing, shipping)
- Order & Returns Processing
- Customer Service
- Credit Control & Debt Collection
- Inventory Management
- Title & Metadata Management via ONIX
- E-commerce Website
- Consolidated Sales & Inventory Reporting
Sales Support
We offer a complete sales solution for the trade, academic, non-traditional, and specialist book markets. We have an experienced in-house sales team in North America and our partnership with Script Publisher Services allows for a global reach.
We know about the importance of reaching national retailers, maintaining wholesale availability, and targeting niche audiences. We work with regional sales representatives, agents, and external executives to maximize the potential for each of your books.
Our publishers have full access to our sales team, with regular presentations and opportunities to develop new projects and discuss market feedback.
Our Services Include:
- Dedicated in-house account management, from key national retailers and wholesalers to independent stores, online sellers, and non-traditional sales outlets.
- Network of independent sales reps backed by in-house support.
- In-depth sales analysis, powered by data-driven insights.
- Regular targeted sales presentations to rep groups and buyers.
- Book Fairs, trade/consumer shows, meetings, and conference attendance.
- Direct sales campaigns utilizing curated digital catalogs and collections, new title announcements, pre-publication offers and email shots.
- Consolidated sales reporting including dues, gratis, returns, and stock information.
- Order and return processing.
- Knowledgeable staff who are available by phone and email for any questions or support.
Marketing Services
We know the importance of targeted marketing to specialist communities to reach the right customers. Working together with you, our team creates tailored marketing plans for your latest release.
Our Services Include:
- Full marketing services to trade, library, specialist and individual customers; catalogs, emails, social media, reviews
- Complete bibliographic and metadata management
- Tailored marketing campaigns, both print and online
- Individual marketing plans for key titles
- Review copy mailings, follow-up, and coverage circulation
- Tailored promotional materials, review copy management, and book launch support
- Conference, trade, and consumer show marketing, attendance, and delegate pack promotion
Warehousing, Order Fulfillment & Inventory Management
We partner with Books International in the US and Pen & Sword Books in the UK to provide our clients with state-of-the-art warehousing and fulfillment.
Our Services Include:
- Warehousing, pick-and-pack, shipping, and returns processing
- Meeting top industry standards for on-time order and shipment accuracy
- Full credit and collections management
- No minimum order value
- Stock management support
- Access to live sales and inventory data
Accounting Systems, Policies & Procedures
Our simple fee structure enables you to project your costs and revenue upfront, allowing you to plan your publishing program with confidence.
Our Services Include:
- Transparent accounting system with sales, returns, remittances, and backorder information
- Monthly, quarterly, and annual sales reports available via secure client portal
- Consolidated reporting
In-House Print On Demand (POD) & ASR Services
We offer integrated print-on-demand capabilities with industry standard digital technology.
Our Services Include:
- On-site printing facilities ensuring timely printing and shipment of any POD order
- Integrated stock management system allowing for seamless automatic stock replenishment (ASR) – our client publishers establish the reprint parameters and can change them at any time
- Digital print offering includes hardback and paperback books, in both mono and 4-color printing, 4-color text, inserts and jacket, along with other enhancements such as French flaps and embossing
Digital Distribution
Casemate Publisher Services has a flexible, fully personalized digital distribution service, offering a range of services from digital eBook conversion to global sales and distribution. We work directly with major eBook vendors globally, covering both trade and academic platforms, and are continually monitoring up-and-coming retailers for strategic partnerships.
We also provide publishers with an integrated print and digital distribution service, ensuring simultaneous print and eBook releases, data conversion, data asset management, and content distribution, all supported by our sales expertise, delivering a complete, cost-effective solution.
We attribute our success to our focus on two core components: efficiency of conversion and direct distribution. Our individualized attention to each book in production allows us to produce digital products that satisfy client expectations.
Our Services Include:
- Feedback monitoring across all major e-retailers
- Aggregated, comprehensive sales reporting
- Experienced, fast conversion services for reflowable ePubs, fixed-layout ePubs, and web-optimized ePDFs
- OCR scanning services for destructive and non-destructive scanning
- Global language conversion including right-to-left reading
- Accessibility features for the reading impaired
- Technical support
- Secure file storage
- Metadata management for SEO
- Price promos and review/inspection copy management at the client publisher’s request
- Audiobook distribution
